Leaving the program

Due to a change in the Eversource billing system you will now need your 11 digit account number and 8 digit service reference number to leave the program. You can see a sample bill with the service reference number on the second page here.

Unable to find the service reference number on you bill? You can contact the supplier, Direct Energy, at (866) 968-8065 for questions about enrollment.

If you do not wish to participate in the Bedford CCA program, please complete the secure online form below. There are no penalties or fees associated with opting out.

If you are already enrolled in the Program: Once you have opted out, your supply will revert back to Eversource Basic Service on the next available meter read date for your account. Please note that based on your meter read date, it may take up to two months for your opt out to be reflected on your Eversource bill.

If you are not currently enrolled in the Program, and you are submitting this form before the opt out deadline shown on the Customer Notification Letter you received, then the electricity supplier for Bedford CCA will remove you from the enrollment list. You will not be enrolled in the program. 

This form is only for leaving the Bedford Community Choice Aggregation program. If you wish to change your product choice within the program, please use the Enroll/Change Product form instead.

Please note, if you are a residential or commercial account holder, you may re-enroll in the program at a later date with no associated re-enrollment fees, but are not guaranteed the original program rate. 

Located below the account number on your electricity bill (usually the first four letters of the last name associated with the residential account, or first four letters of the commercial account name.
Your service reference number is located on the second page of your bill on the left right above the Monthly kWh use section.
Address Line 1
Address Line 2
City/Town
Zip Code
State