Customer Support

Change to Your Participation

To enroll in the Bedford Community Choice Aggregation (CCA) program, use the Enroll/Change Product form and choose the product that best suits your budget and climate goals. 

To change your electricity supply product, use the Enroll/Change Product form. There is no penalty, ever, to change from one product to another within the program.

To leave the Bedford CCA program, complete the Opt-Out form. This will return your electricity supply to Eversource Basic Service on the next available meter read.

Questions & Support

If you have questions about your participation, contact the electricity supplier, NextEra Energy Services, at 855-639-8185, Monday through Friday from 8:00 AM to 7:00 PM EST (excluding holidays) or by email nesgovagg@nexteraenergyservices.com.

For general program questions, email support_ma@goodenergy.com or call 800-254-0798. We will return your inquiry within 2 business days (but often, much faster).

Comments & Suggestions

Comments and suggestions about the program, please submit the contact form below.

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