Customer Support

Change to Your Participation

To enroll in the Bedford Community Choice Aggregation (CCA) program, use the Enroll/Change Product form and choose the product that best suits your budget and climate goals. 

To change your electricity supply product, use the Enroll/Change Product form. There is no penalty, ever, to change from one product to another within the program.

To leave the Bedford CCA program, complete the Opt-Out form. This will return your electricity supply to Eversource Basic Service on the next available meter read.

Questions & Support

If you have questions about your participation, contact the electricity supplier, NextEra Energy Services, at 855-639-8185, Monday through Friday from 8:00 AM to 7:00 PM EST (excluding holidays) or by email nesgovagg@nexteraenergyservices.com.

For general program questions, email support_ma@goodenergy.com or call 800-254-0798 to reach Good Energy, the town of Bedford’s consultant that manages the Program. We will return your inquiry within two business days (but often, much faster).

Comments & Suggestions

Comments and suggestions about the program, please submit the contact form below.

Tax Deductions

The cost of the additional renewable energy provided through Bedford Community Choice Aggregation is eligible for a federal tax deduction. To receive a receipt to file with your 2022 taxes, you must fill out the form here. Hard copy letters are not being mailed.

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